Privacy Policy

Sarsbury Darwell Ltd. ("Sarsbury Darwell", "we", "our" or "us") is committed to safeguarding the personal information provided to us by our clients and website visitors. This Privacy Policy outlines our practices with respect to the Personal Information we collect through our website, applications and any services we provide (collectively, "Services"). By visiting our Website, you consent to the practices and principles described in this policy.

1. Information Collected

We are committed to conducting our business in compliance with the principles of transparency and lawful processing of data. In accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), Sarsbury Darwell collects the following data:

Contact Information: When visitors fill in our online contact form or add their contact details to book an online meeting, they may provide details such as their full name, company name, email address, phone number and any message or query. This information is solely used for the purpose of responding to the visitor's request or query.

Website Analytics: Our website, hosted on Vercel, may gather generic date about users' interactions. This can include information like IP addresses, browser types, time spent on certain pages and the country from which the website is being visited. This data is aggregated and does not directly identify individuals. Its primary purpose is to help us understand website traffic patterns, improve site performance, and enhance the user experience.

Sarsbury Darwell does not engage in the unnecessary collection of personal data. Data gathered has a clear and defined purpose, rooted in the principles of data minimisation and purpose limitation as established under the aforementioned legal frameworks.

2. Use of Personal Information

In accordance with the principles of the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), Sarsbury Darwell Ltd., hereafter referred to as "the Company", ensures that personal data collected via its website is processed for explicit and legitimate purposes only. Here's how we utilise the personal information gathered:

Responding to Inquiries: Personal information provided through the contact form, such as names and email addresses, is predominantly utilised to address and respond to queries, requests, or feedback submitted by visitors. It allows us to offer timely assistance and maintain open communication with our visitors and potential clients.

Website Optimisation: Aggregated analytical data collected via Vercel, which does not directly identify individuals, is processed to analyse website usage patterns. This helps the Company to refine website content, improve navigability, and ensure a seamless user experience.

Enhancing Services: Feedback and suggestions received might contribute to our continual service improvement, helping us better meet the needs and expectations of our clients and visitors.

Legal Compliance: On occasions, we may process personal data when it is necessary for compliance with a legal or regulatory obligation to which the Company is subject.

At no point does Sarsbury Darwell Ltd. use the collected personal data for automated decision-making, profiling, or purposes not previously disclosed or implied in this privacy policy. All processing is rooted in the principles of integrity, transparency, and the safeguarding of individual rights as enshrined in the relevant data protection laws of the UK.

3. Disclosure

Sarsbury Darwell Ltd. treats the personal data of its website visitors with the utmost confidentiality and ensures that any disclosure aligns strictly with the provisions of the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). Herein, we outline the circumstances under which your data may be shared:

Service Providers: On occasions, we may share limited personal data with trusted third-party providers who assist in the operation of our website or in serving our users, provided they agree to keep the information confidential and adhere to comparable standards of data protection.

Legal Obligations: Sarsbury Darwell Ltd. may disclose personal data when such disclosure is necessary to comply with applicable laws, enforce our site policies, protect our rights or the rights of others, or for the prevention or detection of crime.

Business Transfers: In the unlikely event of a merger, acquisition, restructuring, or sale of the Company or a portion of its assets, user data, as part of the transferred assets, may be shared with the acquiring entity, ensuring that the new entity adheres to this privacy policy.

Aggregate Analytics: While individual data is never disclosed, we may share aggregated, non-personally identifying analytics gathered via Vercel with business partners, affiliates, or other trusted entities to understand website trends and usage patterns.

Consent-Based Sharing: There may be other scenarios wherein we might share personal data with third parties, but only when we have obtained explicit consent from the individual concerned.

Under no circumstances will Sarsbury Darwell Ltd. sell, trade, or otherwise transfer to outside parties any personally identifiable information without the explicit consent of the data subject. We uphold stringent data protection practices to ensure that any third-party involvement remains in full compliance with UK's robust data protection regulations.

4. Your Rights

In alignment with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), visitors of the Sarsbury Darwell Ltd. website possess specific rights regarding their personal data. We fully recognise and commit to honouring these rights:

Right to Access: Individuals have the right to request details about the personal data we hold about them and how we process it.

Right to Rectification: Should the data we retain be inaccurate or incomplete, individuals have the right to demand corrections or completion of their personal data.

Right to Erasure (‘Right to be Forgotten’): Under specific circumstances, individuals can request the deletion or removal of personal data where there is no compelling reason for its continued processing.

Right to Restrict Processing: Individuals have the right to block or suppress processing of their personal data. In situations where processing is restricted, we can store the data but not further process it.

Right to Data Portability: This allows individuals to obtain and reuse their personal data for their own purposes across different services. It permits them to move, copy, or transfer personal data easily from one IT environment to another in a safe and secure manner.

Right to Object: Individuals have the right to object to: processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling); direct marketing (including profiling); and processing for purposes of scientific/historical research and statistics

Rights in relation to automated decision making and profiling: Individuals have the right not to be subjected to a decision when it is based on automated processing, and it produces a legal effect or a similarly significant effect on the individual.

Right to Lodge a Complaint: Should you believe that our processing of your personal data infringes on data protection laws, you possess the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office (ICO).

If any individual wishes to exercise any of these rights or requires further information about them, they are encouraged to contact us directly. We are committed to responding to such requests promptly and within the legally prescribed timeframes.

If you want to exercise your rights, you can send your request to compliance@sarsburydarwell.com.

5. Children

Sarsbury Darwell Ltd. is resolute in its commitment to safeguarding the privacy and rights of children. Our website and services are neither designed for, nor directed at, individuals under the age of 18 (referred to as 'children').

No Knowing Collection: We do not knowingly collect or solicit personal data from children or knowingly allow such individuals to use our services. If we discover that we have inadvertently collected personal data from a child without proper consent, we will delete that data as swiftly as possible.

Parental Consent: In instances where we need to collect personal data from children, we will always seek parental consent in line with the requirements of the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

Parental Rights: Parents or guardians have the right to review any personal data collected from their children, request its deletion, and refuse to allow further collection or use of their child's personal data.

Educational and Safety Initiatives: We encourage parents and guardians to teach their children about safe internet use and to be aware of the activities in which they are participating online.

If you believe that we might have any information from or about a child without appropriate parental consent, we urge you to contact us immediately, and we will take necessary actions to address the matter. You can contact us at compliance@sarsburydarwell.com.

6. Links to External Websites

Sarsbury Darwell Ltd.'s website may contain links to third-party websites, applications, or services, which are not owned, controlled, or managed by us. We provide these links for your convenience and reference only.

Third-party Content: The inclusion of any link does not imply an endorsement, affiliation, or association of any kind with such external site or its operators. When accessing these third-party sites, you do so at your own risk. These sites may have their own privacy policies, which we recommend you review if you visit any linked websites.

Data Transmission & Liability: As we have no control over these third-party websites, we cannot be held responsible or liable for the content, privacy policies, or practices of any third-party websites or services. Furthermore, Sarsbury Darwell Ltd. is not responsible for any transmission of personal data to third-party websites, even if a link to such a website is provided on our platform.

Safety & Precaution: Users should exercise caution and look at the privacy statement applicable to the third-party website in question. We urge our visitors to be cautious when leaving our website and to read the privacy statements of any other site that collects personally identifiable information.

Updates & Modifications: We may at our discretion remove or change the links provided on our platform. However, the inclusion or exclusion does not imply any endorsement by Sarsbury Darwell Ltd. of the site, its contents, or its operators.

By using our website, you acknowledge that Sarsbury Darwell Ltd. is not responsible for the availability or content of external sites and does not endorse or accept responsibility for the content, or the use, of such sites.

7. Security and Data Retention

At Sarsbury Darwell Ltd., we understand the paramount importance of securing your personal data. We have implemented industry-standard technical and organisational security measures designed to protect your personal data from accidental loss, unauthorised access, use, alteration, or disclosure.

Data Encryption: Data transmitted between you and our website is protected using secure socket layer (SSL) technology or similar encryption methods. While we strive to protect your personal data, we cannot guarantee its security during transmission over the Internet; any transmission is at your own risk.

Data Retention Policy: We only retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. To determine the appropriate retention period, we consider the volume, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process it and whether we can achieve those purposes through other means, in addition to the applicable legal requirements.

Routine Deletion: After the expiry of the retention periods, your personal data will be securely deleted or anonymised so it can no longer be linked back to you. Data used for analytical or statistical purposes may be retained in an aggregated and anonymised form, which cannot identify you.

Third-Party Processors: We may engage third-party service providers to process personal data on our behalf. These third parties have access to your Personal Data only to perform specific tasks on our behalf and are contractually obligated not to disclose or use your information for any other purpose.

Breach Notification: In the unlikely event of a breach or suspected breach of our security measures, we will notify the relevant supervisory authority and affected individuals in accordance with applicable legal requirements.

By using our services, you acknowledge the practices described in this section and trust Sarsbury Darwell Ltd. with the secure handling of your personal data.

8. International

Sarsbury Darwell Ltd. is a Private Limited Company headquartered in London, United Kingdom. However, the digital nature of our services means that data processing might not be confined to the UK. Therefore, the personal information we collect may be transferred to and stored in countries outside of the jurisdiction you are in, where we and our third-party service providers have operations.

UK Data Protection Standards: While the data may be processed outside of the UK, we endeavour to ensure that such data processing complies with the data protection standards set out by the UK legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Consent to International Transfer: By using our website and providing your personal data, you consent to the transfer of your personal data outside of your jurisdiction, understanding the above conditions. We ensure that any such international transfers are made subject to appropriate and suitable safeguards as required by the UK GDPR or other relevant laws. This might include the use of Standard Contractual Clauses approved by the relevant regulatory body.

Local Regulations: If you are accessing our website from outside the UK, please be aware that your information may be transferred to, stored, and processed in the UK where our primary data processing facilities are located. The data protection and privacy laws in the UK may not offer the same level of protection as those in your jurisdiction. By using our website and services, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in the UK and those third parties with whom we share it as described in this policy.

We have appointed data protection officers in the EEA/EU and in the United Kingdom. You can contact our representatives at compliance@sarsburydarwell.com.

Alternatively, you can write to use at:

For users in the EU/EEA: OffQuest SAS - 10 rue de Penthièvre, 75008 Paris, France.

For users in the United Kingdom: Sarsbury Darwell - 11 Farm Close, 12 Farm Lane, SW6 1PS London, England, United Kingdom.

9. Changes

We acknowledge the dynamic nature of legal requirements regarding Data Privacy. As such, we may periodically review and update this Privacy Policy to ensure it remains relevant, accurate and in line with current regulations and best practices.

Should any significant changes be made to this Privacy Policy, we will make reasonable efforts to inform you, typically via an announcement on our website. However, we encourage users to periodically review our Privacy Policy to stay informed about our data protection practices.

By continuing to use our website and services after such updates are made, you express your acceptance of these changes. If you disagree with any changes, you should please refrain from using our services.

10. Contact Information

If you have any questions or concerns regarding this privacy policy or our data handling practices, we encourage you to reach out to us.

You can contact us at compliance@sarsburydarwell.com.